i2x Makes Temporary Work from Abroad its Key Company Benefit with WorkFlex

i2x is one of the leading German AI companies founded by the studyVZ ex-CEO Michael Brehm, which helps sales and customer support agents to excel at their job, by giving live guidance and suggestions during customer calls. As an agile company, i2x worked this past year on building up a safe, stable, and compliant flexible working environment. How? By taking the lead in allowing employees to work from abroad while being fully legally protected and using WorkFlex to manage that.

KPIs

• Win new employees in the competitive market
• Company-wide workation strategy allowed by WorkFlex
• Work from abroad accessible to 100% of employees
• Every employee can work from abroad safely:
• 90 days within the EU
• 30 days outside of the EU

Challenges

Looking at the workation policy it is safe to say that i2x is taking the lead in terms of flexible work for all employees. While seeing that working outside of the office was/is mandatory, its employees from 19 different nationalities – from Columbia to China – started wishing for more work location freedom: being able to stay where their families are while not having to take their full vacation at once. After the company saw the need and the possibility of working from abroad they decided to step out of the workation grey zone and embrace a safe company mobility policy.

Solution

The i2x team and Narmatha Ravinthiran, the head of people and organization, got ahead with it and introduced WorkFlex, a solution that enables temporary work from abroad, in three easy steps in their company.

How? While signing their work contract, new employees also sign an amendment agreement which sets the framework of their workations’ possibilities: How and when to use a VPN? What type of password should be used? How to be fully GDPR compliant?

All aspects in regards to social legislation that are key to i2x but also to their clients which have the right of security too. From day one, employees are ensured to work abroad, within and outside of Europe and i2x could ensure a new company mobile work strategy while stopping one-to-one on-demand requests.  In this process, WorkFlex takes care of all the compliance aspects of their workation requests.

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Benefits of introducing WorkFlex

For company

• Attractive mental health benefit: alongside other mental health benefits such as meditation or sports apps, workations strongly support employee wellbeing and mental health;
• Tremendous asset in job offers;
• A work-from-abroad policy with clearly set rules and frameworks: no more headaches due to case-by-case discussions.

For employees

• Freedom to work from everywhere compliantly and securely
• No need to use up all vacation days to visit family abroad or work from a dream destination: one can do it while continuing to work remotely
• A proof that your company indeed trusts you
• Extra motivation and engagement

“One of the greatest benefits I get from WorkFlex as a Head of HR is that I no longer have to read through an agreement of 270 pages on Brexit in order to say whether the person can go work in London or not. Using WorkFlex is a great relief in my responsibilities: the framework conditions of the workplaces are fully set out in a compliant way. We only have to follow the framework, no more case-by-case requests that take a lot of my time. HR pains are gone in this regard and it is great to see the satisfaction of our employees!”

Narmatha Ravinthiran, Head of People and Organization at i2x

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